Solid Stitch Covers (hereinafter referred to as “this website” or “we”) provides domestic shipping and international delivery services within the United States. The following are our shipping policies:
- Order Processing Time
All orders are typically processed within 1–3 business days. Slight delays may occur during holidays or peak seasons. Once the order is processed, shipment will be arranged and tracking information will be provided.
- US Shipping
We use local US shipping companies for delivery:
Delivery is handled by local US logistics carriers.
Applicable to orders within the United States.
Transportation time is typically 3–7 days (depending on the region).
Logistics tracking information is provided.
Slight delays may occur in remote areas.
- International Shipping
We also support international shipping services:
Transportation is through an international logistics network and partner carriers.
Covering multiple countries and regions.
International shipping time is typically 5–10 days (depending on the destination).
Customs clearance procedures may be involved.
Customs duties or import fees in each country are borne by the customer.
- Tracking
After your order is shipped, you will receive a confirmation email.
The email contains a tracking number.
You can track the shipment status in real time.
- Shipping Delay Notice
The following situations may cause delays:
Weather conditions
Customs inspection
Peak holidays
Logistics company delays
Force majeure
We will do our best to assist, but we cannot completely control the delivery time of third-party logistics companies.
- Address Completion Requirements
Please ensure that you fill in complete and accurate delivery information, including:
Recipient’s Name
Detailed Address
Postal Code
Contact Number
Customers are responsible for any delivery problems caused by incorrect addresses.